Legacy Truss (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, maintain, and safeguard information obtained through our website, communications, and services.

Personal Identification Information

We may collect personal identification information from users in a variety of ways, including when users:

• Visit our website

• Request quotes or engineering information

• Submit contact forms

• Apply for employment

• Communicate with us by phone or email

• Subscribe to updates or marketing communications

Users may be asked for information such as:

• Name

• Email address

• Phone number

• Mailing address

• Company name

• Project details

Users may also browse our website anonymously. We only collect personal information when voluntarily provided by the user. Refusing to provide certain information may limit access to some services or features.

Non-Personal Identification Information

We may collect non-personal identification information whenever users interact with our website. This may include:

• Browser type

• Device type

• Operating system

• Internet service provider

• IP address

• Technical website usage information

This information helps us improve website performance, security, and user experience.

Web Browser Cookies

Our website may use “cookies” to improve user experience and analyze website traffic. Cookies help us understand user behavior, remember preferences, and improve website functionality.

Users may choose to disable cookies through their browser settings. Some portions of the website may not function properly if cookies are disabled.

How We Use Collected Information

Legacy Truss may collect and use user information for the following purposes:

• To respond to inquiries and quote requests

• To provide truss design, engineering, and project support

• To improve customer service

• To personalize user experience

• To improve our website and services

• To process transactions and project communications

• To send project updates or requested information

• To send periodic emails or company updates

• To support recruiting and employment applications

Users who opt into marketing communications may unsubscribe at any time through the instructions provided in our emails or by contacting us directly.

How We Protect Your Information

We implement reasonable security measures and data protection practices designed to safeguard personal information from unauthorized access, disclosure, alteration, or destruction.

Sensitive information transmitted through our website may be protected using SSL (Secure Socket Layer) encryption technology and other commercially reasonable safeguards.

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others.

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Website hosting providers

• IT service providers

• Email communication services

• Engineering or software support providers

• Analytics providers

These parties are only permitted to use information as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, operations, property, or safety.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those websites. Users should review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Legacy Truss reserves the right to update this Privacy Policy at any time. When updates are made, the effective date at the top of this page will be revised.

Users are encouraged to review this page periodically to stay informed about how we protect collected information.

By using this website, you acknowledge your acceptance of this Privacy Policy. Continued use of the website following any updates constitutes acceptance of those changes.

Contacting Us

If you have questions regarding this Privacy Policy or your interactions with Legacy Truss, please contact us through the information provided on our website.